Shipping Policy

 

Shipping costs

We offer free shipping on all orders!

Tracking number
Yes of course! Once we hand over your package to the shipping carrier we'll send you the number by e-mail. Once you receive your tracking number, it takes about 1-5 days to become active. We have a track and trace page on our website!

Delivery time
Our artisans need about 4-6 business days to create your personalised item. When they are finished please allow 12-16 business days for your order to arrive (varies by location). We aim to meet these delivery times but during busy periods (including COVID-19) deliveries may be delayed. Please note that Junikio cannot be held liable for any parcels that are lost or stolen as a result of any specific delivery instructions left for the carrier. (However, *PLEASE* make sure your shipping address information is entirely correct to ensure a faster, safer delivery!) We are not responsible for incorrectly given address information. If the customer does not receive his package as a result, we will not issue a refund!

Shipping countries
We ship to (almost) every country in the world. 

Delays

We are not responsible for any delays caused by busy periods. We will certainly not refund if your package is delayed!